Pусский Privacy Policy
This Privacy Policy explains how Softora may collect, use, store, and protect personal information when you visit our website or contact us about our services.
Privacy at a Glance
We keep this policy simple so you can understand what information may be collected and how it may be used.
Information You Provide
When you contact Softora, you may provide your name, email address, phone number, message, and project details.
Website Information
We may collect basic website usage information, such as pages visited, browser type, and general performance data.
How We Use Information
We use information to respond to enquiries, provide services, improve the website, and manage business communication.
Your Choices
You can contact Softora to ask about your personal information or request changes where applicable.
On this page
Who We Are
Softora is a UK-based tech services website providing web development, SEO services, software development, IT support, e-commerce development, and website maintenance. Our website address is https://softora.co.uk/.
Softora can be contacted at support@softora.co.uk or by phone on 01708 620310.
Information We Collect
We may collect personal information that you choose to provide when you contact us, submit an enquiry, request a quote, or communicate with us about our services.
This may include your name, email address, phone number, business name, website address, project details, message content, and any other information you choose to share.
We may also collect basic technical information about your visit to our website, such as browser type, device type, pages visited, referring website, approximate location, and website performance data.
How We Use Your Information
We may use the information we collect to respond to enquiries, provide information about our services, prepare quotes, manage client communication, deliver agreed work, improve our website, and keep appropriate business records.
We may also use website usage information to understand how visitors use our site and to improve performance, structure, and content.
We do not sell your personal information.
Contact Forms and Enquiries
When you submit a contact form or send us an enquiry, the information you provide is used to respond to your message and manage the enquiry.
If your enquiry becomes a project or service request, we may keep relevant communication as part of our business records.
Cookies and Website Analytics
Our website may use cookies or similar technologies to support website functionality, improve user experience, and understand general website performance.
We may use analytics tools to understand how visitors interact with our website. Analytics data is generally used in an aggregated form and helps us improve the website.
You can usually control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Sharing Your Information
We only share personal information where it is necessary for business operations, service delivery, legal obligations, or website functionality.
This may include trusted service providers such as hosting providers, email providers, analytics tools, security tools, payment processors, or professional advisers where relevant.
We do not sell personal information to third parties.
Data Storage and Security
We take reasonable steps to keep personal information secure and to protect it from unauthorised access, loss, misuse, or disclosure.
No method of online transmission or storage is completely secure, but we aim to use appropriate technical and organisational measures to protect information.
How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, providing services, keeping business records, meeting legal obligations, and resolving disputes.
If information is no longer needed, we may delete it or anonymise it where appropriate.
Your Privacy Rights
Depending on your circumstances and applicable law, you may have rights to request access to your personal information, ask for corrections, request deletion, object to certain uses, or ask us to restrict how your information is used.
To make a privacy-related request, contact Softora at support@softora.co.uk.
External Links
Our website may include links to external websites. We are not responsible for the privacy practices, content, or security of external websites.
You should review the privacy policy of any external website you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business practices.
When updates are made, the revised version will be published on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact Softora using the details below.
- Email: support@softora.co.uk
- Phone: 01708 620310
- Address: 14-16 Station Ln, Hornchurch, Essex, United Kingdom
Your Privacy Choices
You can contact us if you want to ask about the personal information we may hold about you.
Access
You may ask what personal information we hold about you.
Correction
You may ask us to correct information that is incomplete or inaccurate.
Deletion
You may ask us to delete certain information where applicable.
Restriction
You may ask us to limit how certain information is used where applicable.
Some requests may be subject to legal, contractual, or business record requirements.
Questions About Your Data?
If you have a privacy question, want to update your details, or need to make a request about your personal information, contact Softora using the details below.
Contact Softora14-16 Station Ln, Hornchurch,
Essex, United Kingdom
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